Showing posts with label ITES. Show all posts
Showing posts with label ITES. Show all posts

Sunday, 25 August 2013

Genpact Hiring Freshers for Voice Process-banking Process

Job Description

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              Excellent Opportunity for Freshers

*Should be flexible with shift timings.
*Should have excellent communication skills and interpersonal skills.
*Hiring for International voice process.
*Should have the ability to trouble-shoot customer escalation and resolve the issue within the TAT.
*Should be customer centric.
*Should have the ability to solve queries of customer
Salary: INR 1,75,000 - 2,25,000 P.A. Performance Incentives+ Annual Bonus
Industry: Fresher / Trainee / Entry Level
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:
BPO, ITES, Day Shift, call centre, fresher, inbound, outbound, telemarketing, freshers, voice, calling, cce, customer service, international voice, result awaited

Desired Candidate Profile

Education: (UG - Any Graduate - Any Specialization, Graduation Not Required, B.Com - Commerce, B.Sc - Any Specialization, B.Tech/B.E. - Any Specialization, B.A - Any Specialization, B.B.A - Management) AND (PG - Post Graduation Not Required) AND ( Doctorate - Any Doctorate, Doctorate Not Required)
  • Excellent Communication skills
  • Flexible with Shifts
  • Good interpersonal skills
  • customer centic

Company Profile

GENPACT
http://www.genpact.com
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.
Contact Details
Recruiter Name:Neha Rai
Contact Company:GENPACT INDIA
Address: Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon GURGAON,Haryana,India
Email Address:
Telephone:9654492430
Reference Id:AJ-Freshers

Friday, 16 August 2013

Hiring Freshers - IHM / BHM / BBA Graduates - Reservation Desk Process

Job Description

PROCESS DESCRIPTION
  • Provide high quality reservations related services via phone, fax, e-mail to leading Hospitality client in the area served by the Reservations Centre.
  • To ensure the smooth and efficient running of the Reservations Centre, supervising and co-ordinating between all departments within the centre.
  • To strive for high levels of guest satisfaction and produce maximum room revenues, whilst adhering to the standards required by the department. technical troubleshooting assistance.
  •  Meet customer defined levels of Quality in Operations.

Tuesday, 6 August 2013

ITES / BPO / Customer Service- Banking Process

Job Description

  • Excellent Opportunity for Freshers/ Experienced 
  • Excellent communication
  • Any Graduate/  Drop- out /Post Graduate 
  • Hiring for International voice process.
  • Should have the ability to trouble shoot customer escalation and resolve the issue.
  • Handling inbound customer queries for UK Bank customers
Salary: INR 1,75,000 - 2,75,000 P.A. Incentives(performance based)+ annual bonus
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: ITES, BPO, Customer Service, Operations, Excellent communication, Voice, Fresher, Hotel Management

Saturday, 20 July 2013

ITES / Bpo/customer Care- Hiring FOR International Voice Process!!!!

Job Description

  • Excellent Opportunity for Freshers/ Experienced 
  • .Should have excellent communication skills and interpersonal skills.
  • Hiring any graduates/under graduates
  • Should be flexible with shift timings.
  • Should have the ability to trouble-shoot customer escalation and resolve the issue within the TAT.
  • 5 days working
Salary: INR 1,75,000 - 3,00,000 P.A. Incentives(performance based)+annual Bonus
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: ITES, BPO, Customer Service, Operations, Excellent communication, Voice, Fresher, Hotel Management, International Calling, inbound process, outbound process, Call Centre, customer care executive, customer support executive

 

Desired Candidate Profile

Education: (UG - Any Graduate - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, BCA - Computers, Graduation Not Required) AND (PG - Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required)
  • Any Graduate
  • Should have excellent communication
  • Should be able to understand the customer escalation.
  • Should be Customer-centric.
  • Should be flexible with shifts.
Please carry - One Resume, Two passport size Photographs and a Photo ID for the interview.
(Data storage devices not allowed)

Walkin - 16th Jul - 27th Jul ( Except Sundays)

Contact -

Shipra - 9582490150

Stuti- 9582811066


Address-

Genpact
Building no 22
Sec-18, Udyog Vihar
Gurgaon

 

Company Profile

GENPACT
http://www.genpact.com
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.