Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Wednesday, 28 August 2013

Excellent Opening for Tellecaller in Automobile Dealership.

Job Description

Exp:0.6 - 1 yrs experiance in Insurance .
Sal: Depnds upon interview and exp.
No night shifts.
No targets.

Location - Mumbai.

If interestd please call or mail me
Thnks & Rgrd
Madhavi
Mumbai Rozgaar
7738091648
greatjobs@mumbairozgaar.c
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Telecalling/Telemarketing Executive
Keyskills: tellecaller, Insurance Claims, insurance, csa, cre, customer service, bpo, callcenter

Sunday, 25 August 2013

Genpact Hiring Freshers for Voice Process-banking Process

Job Description

Send me Jobs like this
              Excellent Opportunity for Freshers

*Should be flexible with shift timings.
*Should have excellent communication skills and interpersonal skills.
*Hiring for International voice process.
*Should have the ability to trouble-shoot customer escalation and resolve the issue within the TAT.
*Should be customer centric.
*Should have the ability to solve queries of customer
Salary: INR 1,75,000 - 2,25,000 P.A. Performance Incentives+ Annual Bonus
Industry: Fresher / Trainee / Entry Level
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:
BPO, ITES, Day Shift, call centre, fresher, inbound, outbound, telemarketing, freshers, voice, calling, cce, customer service, international voice, result awaited

Desired Candidate Profile

Education: (UG - Any Graduate - Any Specialization, Graduation Not Required, B.Com - Commerce, B.Sc - Any Specialization, B.Tech/B.E. - Any Specialization, B.A - Any Specialization, B.B.A - Management) AND (PG - Post Graduation Not Required) AND ( Doctorate - Any Doctorate, Doctorate Not Required)
  • Excellent Communication skills
  • Flexible with Shifts
  • Good interpersonal skills
  • customer centic

Company Profile

GENPACT
http://www.genpact.com
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.
Contact Details
Recruiter Name:Neha Rai
Contact Company:GENPACT INDIA
Address: Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon GURGAON,Haryana,India
Email Address:
Telephone:9654492430
Reference Id:AJ-Freshers

Tuesday, 20 August 2013

Call Center , BPO , Customer Support Executive , Sowmya@9731600757

Job Description

Designation : Customer Support Officer.

1. Handling calls and resolving the quires.
2. Provide Back end services to Clients.
3. Engaged in handling inbound calls.

Eligibility:
1.Good Communication Skills
2. Day-shift
3. Should be 10+2, 10+3,Grad
Salary: INR 1,50,000 - 3,00,000 P.A. Best in the Industry
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:

Friday, 16 August 2013

Hiring Freshers - IHM / BHM / BBA Graduates - Reservation Desk Process

Job Description

PROCESS DESCRIPTION
  • Provide high quality reservations related services via phone, fax, e-mail to leading Hospitality client in the area served by the Reservations Centre.
  • To ensure the smooth and efficient running of the Reservations Centre, supervising and co-ordinating between all departments within the centre.
  • To strive for high levels of guest satisfaction and produce maximum room revenues, whilst adhering to the standards required by the department. technical troubleshooting assistance.
  •  Meet customer defined levels of Quality in Operations.

Wednesday, 14 August 2013

Automobile Service Engineer for Cochin

Job Description

Post Sr Service Engineer Experience: 2 to 6 yrs
Job Profile:
Workshop management, provide after sale service and technical support to dealers
Monitor control and improve service performance
Warranty management and quality improvement
Provide customer support.
Monitor and support service activity at dealer location
Control spares/consumables stock and their improvement.
Problem solving ability.
Strong on system and process orientation.
Maintain the necessary record and submit reports as specified by the organization.
The selected candidates will co-ordinate with sales team for various activities when needed.

Education
BE/Diploma in Automobile or Mechanical Engineering with minimum 2-6 years of experience in Automobile Industry is Must.
Candidates from 2wheeler, 3 wheeler or 4 wheeler OEMs can apply only. The candidate must be working on companys payroll or third party payroll (like addecco, team lease etc). Profiles from dealers payroll will not work.

Job Locations

Tuesday, 6 August 2013

BPO /ites : Process Associate / Process Developer - UK /US/ AUS Shift

Job Description

Customer Service/ Collections:
Display empathy/ understanding/ concern towards customers
Be fluent in free speech - Predominantly English
Wants to delight customers, above and beyond the call of duty
Is able to communicate clearly
Is able to handle complaints , even when handling unpleasant customers
Works accurate and with eye for detail
Has a pleasant, friendly style

Salary: Additional Monthly Performance Linked Incentive and Annual Performance Linked Bonus
Industry: BPO / Call Centre / ITES

ITES / BPO / Customer Service- Banking Process

Job Description

  • Excellent Opportunity for Freshers/ Experienced 
  • Excellent communication
  • Any Graduate/  Drop- out /Post Graduate 
  • Hiring for International voice process.
  • Should have the ability to trouble shoot customer escalation and resolve the issue.
  • Handling inbound customer queries for UK Bank customers
Salary: INR 1,75,000 - 2,75,000 P.A. Incentives(performance based)+ annual bonus
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: ITES, BPO, Customer Service, Operations, Excellent communication, Voice, Fresher, Hotel Management

Monday, 5 August 2013

Analyst- SFT

Job Description

  Position title Analyst  Structured Finance Transaction

Legal Entity  Global Shared Services

Location (country)  Bangalore, India

Job purpose: (part of description)

The Structured Finance Team provides CDO transaction services to many of the largest investment banks and asset managers in the securitization industry (U.S).  Core services include Agreed Upon Procedure reports on distribution date including but not limited to recalculating priority of payments to securitized product investors using excel based cash flow model, due diligence and reviewing collateral portfolio composition. The various CDO asset classes the team works on includes but is not limited to Asset Backed Securities, Residential Mortgage Backed Securities, Commercial Mortgage Backed Securities, and Credit Default Swaps.

The following are the responsibilities of an SFT Analyst

Saturday, 20 July 2013

ITES / Bpo/customer Care- Hiring FOR International Voice Process!!!!

Job Description

  • Excellent Opportunity for Freshers/ Experienced 
  • .Should have excellent communication skills and interpersonal skills.
  • Hiring any graduates/under graduates
  • Should be flexible with shift timings.
  • Should have the ability to trouble-shoot customer escalation and resolve the issue within the TAT.
  • 5 days working
Salary: INR 1,75,000 - 3,00,000 P.A. Incentives(performance based)+annual Bonus
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: ITES, BPO, Customer Service, Operations, Excellent communication, Voice, Fresher, Hotel Management, International Calling, inbound process, outbound process, Call Centre, customer care executive, customer support executive

 

Desired Candidate Profile

Education: (UG - Any Graduate - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, BCA - Computers, Graduation Not Required) AND (PG - Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required)
  • Any Graduate
  • Should have excellent communication
  • Should be able to understand the customer escalation.
  • Should be Customer-centric.
  • Should be flexible with shifts.
Please carry - One Resume, Two passport size Photographs and a Photo ID for the interview.
(Data storage devices not allowed)

Walkin - 16th Jul - 27th Jul ( Except Sundays)

Contact -

Shipra - 9582490150

Stuti- 9582811066


Address-

Genpact
Building no 22
Sec-18, Udyog Vihar
Gurgaon

 

Company Profile

GENPACT
http://www.genpact.com
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.