Job Description
Customer Service/ Collections:
Display empathy/ understanding/ concern towards customers
Be fluent in free speech - Predominantly English
Wants to delight customers, above and beyond the call of duty
Is able to communicate clearly
Is able to handle complaints , even when handling unpleasant customers
Works accurate and with eye for detail
Has a pleasant, friendly style
Display empathy/ understanding/ concern towards customers
Be fluent in free speech - Predominantly English
Wants to delight customers, above and beyond the call of duty
Is able to communicate clearly
Is able to handle complaints , even when handling unpleasant customers
Works accurate and with eye for detail
Has a pleasant, friendly style
Salary:
Additional Monthly Performance Linked Incentive and Annual Performance Linked Bonus
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Back Office/Web/Transaction Processing
Role:
Associate/Senior Associate -(NonTechnical)
Keyskills:
Process Associate, inbound, Customer Service, collection
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization)
AND
(PG - Any Postgraduate - Any Specialization)
AND
( Doctorate - Doctorate Not Required)
WALK-IN INTERVIEWS
Walk-in Days : Monday to Saturday
Walk-in Timing : 11 am to 2 pm
Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume.
Venue :
Gurgaon
Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon
Contact : Nidhi@ 8447800476 Or mail your profile at nidhi.kumar@genpact.com.
Walk-in Days : Monday to Saturday
Walk-in Timing : 11 am to 2 pm
Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume.
Venue :
Gurgaon
Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon
Contact : Nidhi@ 8447800476 Or mail your profile at nidhi.kumar@genpact.com.
Company Profile
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO
and Knowledge Services organization, has over 20,000 employees spread
across India, Mexico, Hungary, Poland, Romania, Philippines and China.
In India, Genpact has over 16,000 employees working in offices in Delhi,
Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a
world class working environment and opportunities for career enhancement
through focused training and rotations in different functions. Genpact
also provides benefits such as medical, accident and life insurance,
transport and round-the-clock medical facilities.Genpact was also
recently named the 3rd best company to work for in India in the Business
Today 10 Best Companies to work for in India survey. Genpact also
topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.
Contact Details
Recruiter Name:Nidhi
Contact Company:GENPACT
Address:
Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon
GURGAON,Haryana,India
Telephone:8447800476
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